Ketch Pricing Overview

The customer experience was fantastic, the KETCH team was there to help me set everything up and answer all my follow up questions. Setting up the KETCH software was so easy and is hands off. Review collected by and hosted on G2.com.

Nothing, the price is great, the customer service is amazing. Review collected by and hosted on G2.com.

I am very impressed with Ketch's core consent management capabilities. The platform integrated seamlessly with our web environment, making it incredibly easy to manage consent and display user preferences quickly on the frontend. Their customer support, especially our dedicated CX representative and Slack channel, has been outstanding. I also highly value their integration with Google Tag Manager & RudderStack, which allows us to respect consent across all our systems. Furthermore, Ketch clearly outlines and provides solutions for the full scope of consent management requirements, emphasizing the need to stop data flow as well as stop actions in third-party systems for opted-out users, the latter often being overlooked by other platforms. Review collected by and hosted on G2.com.

My primary areas for improvement would be the React Native mobile app implementation, which required more custom code than anticipated to stop data sharing when a user opts out. I also found that some of their dedicated third-party integrations felt a bit early in their development, requiring us to request fixes before they worked as expected. However, the turnaround time and rapid support has greatly reduced any concerns. Lastly, the documentation, especially for integrations, could be more comprehensive and polished. Clearer explanations of integration functionality and a review of grammar and spelling would be beneficial as the platform continues to grow. Review collected by and hosted on G2.com.